Lock & Load Storage, R.V. & Boat

3591 N Highway 7 , Hot Springs Village, AR 71909

4.214286 of 5 stars

14 Reviews

Photos

Picture of Lock & Load Storage, R.V. & Boat
Picture of Lock & Load Storage, R.V. & Boat
Picture of Lock & Load Storage, R.V. & Boat
Picture of Lock & Load Storage, R.V. & Boat

Hours

Office Hours
Sun Closed
Mon 9:00 AM - 5:00 PM
Tue 9:00 AM - 5:00 PM
Wed 9:00 AM - 5:00 PM
Thu 9:00 AM - 5:00 PM
Fri 9:00 AM - 5:00 PM
Sat Closed
Access Hours
Sun 12:00 AM - 11:59 PM
Mon 12:00 AM - 11:59 PM
Tue 12:00 AM - 11:59 PM
Wed 12:00 AM - 11:59 PM
Thu 12:00 AM - 11:59 PM
Fri 12:00 AM - 11:59 PM
Sat 12:00 AM - 11:59 PM

Unit Sizes and Pricing

10' x 14'

10' x 14' unit

  • Roll up door, Drive up, Outdoor access
  • The twelfth full month free with eleven month pre-payment
$52.00 per month Reserve
10' x 30'

10' x 30' parking space

  • Vehicles only, Drive up
  • The twelfth full month free with eleven month pre-payment
$22.00 per month Reserve
12' x 28'

12' x 28' unit

  • Roll up door, Vehicles permitted, Drive up, Outdoor access
  • The twelfth full month free with eleven month pre-payment
$92.00 per month Reserve

Facility Details & Reviews

Lock & Load Storage, R.V. & Boat

Features

  • 24-hour access
  • Fenced and lighted
  • Video cameras on site
  • Electronic gate access
  • Accepts mail/packages for tenants
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, Mastercard, AMEX, Discover)

Hours

Office Hours
Sun Closed
Mon 9:00 AM - 5:00 PM
Tue 9:00 AM - 5:00 PM
Wed 9:00 AM - 5:00 PM
Thu 9:00 AM - 5:00 PM
Fri 9:00 AM - 5:00 PM
Sat Closed
Access Hours
Sun 12:00 AM - 11:59 PM
Mon 12:00 AM - 11:59 PM
Tue 12:00 AM - 11:59 PM
Wed 12:00 AM - 11:59 PM
Thu 12:00 AM - 11:59 PM
Fri 12:00 AM - 11:59 PM
Sat 12:00 AM - 11:59 PM

Customer Reviews 14

4.0 out of 5

Lisa

Good service and met my needs at the last minute.

0.5 out of 5

david

facility at 9am Monday with my stuff in tow. No one was there even though 9am is their posted opening time. I called their phone number and spoke with Cindy who proceeded to tell me that it was impossible for me to have a reservation and that she was coming in late that day. She did not know what units were available or offer to help. She brushed me off, made feel like I was inconveniencing her and then told me she had to go and hung up the phone. No return phone calls, no follow up, nothing. I can't recall the last time I was, if ever, treated this poorly by a company that I was trying to be a customer at. It put me in a really difficult spot scrambling to find storage space with limited time and all my stuff towed behind the car. Fortunately, there are multiple other storage options close by. Personally, I would recommend finding a facility that has at least some interest in you as a customer before trusting them with your belongings. I would not recommend this place to anyone.

4.5 out of 5

Mark

I needed a reasonable price to store a boat trailer. Customer service was excellent. Phone calls were returned promptly.

5.0 out of 5

ron

5 stars an very easy to access to your storage unit

3.5 out of 5

Tina

We had no problem securing our storage unit and we can access it day or night.

4.0 out of 5

Elizabeth

The storage units look okay from the outside but I haven't seen the inside and I don't know the prices of those units. I have a travel trailer parked there. When I went to rent a spot, the uncovered spot was really reasonably priced but the covered spots were at least 3X as much. I was pointed towards where there were "empty" spots and showed it on a map. When I drove back there, none of the spots were well marked or marked at all, and it seems all the trailers or RV's were parked haphazardly. I was told that every time they put up markers they got knocked down. Where there was evidence of a marker it was a pretty flimsy steak in the ground. I ended up choosing a spot where there was room for 4 or 5 trailers. The problem there was, once again, without the spots well marked the trailers that were there didn't leave much room. I ended up parking on the end which was bordering on being in the drive but it really was the only option. So, parking in an uncovered spot is a crap shoot. The covered spots look like they were pieced together with spare parts. They wouldn't keep vandals out. There's a door on them that can be locked but they don't close it in completely. People at front were nice. It certainly could be worse but it could also use some updating. The outdoor parking could be organized better by simply painting some strips to park inside of.

5.0 out of 5

Elizabeth

Good service, pleasant worker, easy to get in and out. Some people don't know how to park and take their half out of the middle of two spots. Other than that, it's great.

5.0 out of 5

Elizabeth

The lady at the front desk was friendly and helpful and she had the cutest little white poodle named Lacy. She let me pick the spot I wanted to park my travel trailer. Great place!

4.0 out of 5

Christophe

Great price on a unit as I needed to get one quickly. Only drawback was having to go and find an open unit myself, as the books had not been properly updated. Good customer service.

5.0 out of 5

Kevin Daniel

The staff was so friendly, they even called after I booked my appointment to let me know the name of the person that would be there waiting for me!

5.0 out of 5

Deborah

Easy access. Friendly and professional staff. Very clean, well lighted area. Secure facility.

4.0 out of 5

Julia

I had no problems with anything!

4.5 out of 5

Martin

Easy to find, no complaints. Pricing was comparable to other storage sites.

5.0 out of 5

Rick Flicker

The Gal I first talked to when I started to set up my storage space rental was TOP NOTCH!! She took care of and set up everything that I needed, and followed though with it. The Sunday afternoon when I pulled in for the first time, everything was like she said.Some day I hope that I thank her in person.

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